Our latest POV on how customer experience drives everything from concept and creative to design and technology

Hosting the Atlanta Customer Experience Day (CX-DAY)

Taking it all in….

Over 2,800 customer experience professionals attended 26 local networking events from Denver to Helsinki. As a member of the Customer Experience Professional’s Association (CXPA), Macquarium was thrilled to host the Atlanta chapter’s CX-DAY event in Atlanta past week. Over 70 CX professionals in the Atlanta area, gathered in Macquarium’s theater to celebrate great customer experience, and the professionals that make them happen.

Great networking and informative sessions that included innovation through design thinking, customer journey tips, and journey scaping.