Team

A passionate team of industry-recognized experts transforming customer experiences

  • Marc Adler Chairman Marc Adler
    Chairman
  • Carlos Pimenta CEO Carlos Pimenta
    Chief Executive Officer
  • Cara Carson CFO Cara Carson
    Chief Financial Officer
  • Jay Cann CTO Jay Cann
    Chief Technology Officer
  • Asa Sherrill VP, Experience Design Asa Sherrill
    VP, Experience Design
  • Will Payman VP, Stategy Will Payman
    VP, Strategy
  • Phil DeLong VP, Business Development Phil DeLong
    VP, Business Development
  • Brett Sharp VP, Customer Experience Brett Sharp
    VP, Customer Experience
  • Nic Roemer VP, Business Development Nic Roemer
    VP, Business Development
  • Connie McClung Connie McClung
    Director, HR & Finance
  • Jim Jenkins Jim Jenkins
    Director, Technology

Proven

Our leadership team is a Who’s Who of industry pioneers who are committed to delivering compelling results for our clients and their customers.

Passionate

We are obsessed with helping our clients maximize their customers' experience. We live our passion by acting as customer advocates and facilitating teamwork and collaboration to create frictionless experiences.

Collaborative

We believe in the power of team. As a multifaceted digital agency, we are a dynamic mix of researchers, strategists, analysts, designers, UX experts, and technologists all focused on the same shared goal.